Telecommunications Technician Job at Sebenza LLC, Lanham, MD

  • Sebenza LLC
  • Lanham, MD

Job Description

Sebenza LLC is a woman owned small business operating out of McLean, VA. We currently have an immediate opening for a Telecommunications Technician to support our contract in Lanham, MD .

Will provide support for network switches/firewalls/routers, video teleconferencing (VTC), webcast and Virtual Private Network (VPN) services.

The following are the required tasks that are expected for this position; other duties may be required as they are assigned.
  • Provide Tier 1 & 2 telecommunication user support for:
  • Install and support of telecommunications hardware;
  • Diagnose and resolve network device configuration problems;
  • Evaluate and implement bug fixes associated with security vulnerabilities;
  • Evaluate and diagnose cabling, software and hardware problems;
  • Provide technical support for webcast and video teleconferences
  • Basic LAN troubleshooting skills/tools - TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned;
  • Support technology upgrades - both hardware and software;
  • Provide problem tracking support (CA ServiceDesk) - end-user desktop/server support;
  • Perform root cause analysis
  • Perform telecommunication equipment decommissioning
  • Documentation of standard IT processes and procedures.
Required skills:
  • 5 to 10 years of experience
  • Cisco switch/router and VPN administration
  • Video Teleconferencing and/or Webcast administration
  • Relevant Cisco Certifications: CCNA
  • Cisco ACI Fabric experience
The position requires that you must be able to pass a "Public Trust" background investigation.

Job Tags

Contract work, Immediate start

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