Job Details Job Location: Fredericksburg, VA 22408 Hours & Pay Part-Time Position: Every weekend roughly 16 hours per week (Saturdays 8am-6pm & Sundays 11am-5pm). Open availability for possible additional hours during the week. Some holidays required. Salary: $14-$15 per hour. Responsibilities Answer phones and direct consumers to the proper department and follow up in a timely manner. Use the paging system to page departments and individuals. Communicate with callers in a professional, friendly and efficient manner, striving to minimize the number of time customers spend on hold. Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket. Make change accurately and issue receipts to customers. Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution. Assist the managers with various clerical duties as needed. Be friendly, professional, courteous and efficient when working with all customers and employees. Familiarize yourself with department structures & internal procedures for assisting customers efficiently. Qualifications Outgoing personality. Ability to communicate customers' interests, needs, and requests to management and sales personnel. Professional personal appearance. Clean driving record. Must be 18 years old or older to qualify for this position. Location & Application Work Location: In person. Ability to commute to Fredericksburg, VA 22408. For relocation, requires reliable commute before starting work. #J-18808-Ljbffr
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