Responsible for accurate and timely manual meter readings of gas and electric meters; record index into computerized handheld systems; report hazardous conditions, meter tampering and meter conditions, timely completion of assignments; assist in ensuring data integrity and customer satisfaction. Adheres to safety policies and practices and attends safety meetings.
1. Explain what the scope of the work/project is? Project Overview, deliverables (what is this person responsible for). This is a Meter Reader backfill position. The contractor will pick up a tablet/device from the office, load assigned routes, read residential and commercial utility meters, capture accurate meter data, upload route information at the end of the day, and return equipment to the office. The role is focused primarily on meter reading and ensuring accurate collection of customer usage data. Contractors use their own vehicle and receive mileage reimbursement.
2. What are the top 3-5 skills and qualifications (technology/application/software, etc.) required? · Detail-oriented with strong accuracy skills · Basic technical proficiency with tablets, computers, and software applications · Strong communication skills · Valid driver's license · Ability to work independently in the field
3. What non-technical skills are necessary (i.e., such as communication, problem solving, team player)? · Communication skills · Reliability · Attention to detail · Customer service skills · Ability to work independently and manage time effectively
4. Ideal candidate background and how many years required? No specific years of experience are required. Meter-reading experience is not necessary. The ideal candidate has: · A valid driver's license · Good communication skills · Basic technical aptitude · Ability to learn and follow procedures
5. Are there any specific companies you like to see on a candidate's resume? No specific companies were identified as preferred during the intake discussion.
6. Are there any certifications/education that the candidate must possess? · High school diploma or GED · Valid driver's license
7. Are there any preferred or "nice to have" skills? · Previous field service experience · Customer-facing experience · Experience using tablets/mobile devices · Experience working independently · Utility industry exposure (helpful but not required)
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