Job Description

Account Manager

Location: Kansas City, MO, / Chicago, IL Duration: 12 Plus Months Rate: DOE U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. No H1B, CPT, OPT and 3rd party c2c for this client

Job Description

• Grown in delivery track from offshore
• Has account growth experience
• Knows the nuances of outsourcing and offshoring
• Can connect the dots in onsite
• Must have work experience with Product engineering company.
• Excellent relationship management
• Must have technology orientation- relevant stack for a Product engineering company.

Detailed JD

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

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